“I’m sorry Doctor, but we’re technologically incapable of guaranteeing service twenty-four hours a day, seven days a week.”
“Well,” the doctor replies. “That’s not good enough for what you charge me.”
“First, it is the company charging you. Secondly, Doctor, do you guarantee that you will be able to save the life of every patient?”
The doctor sits silently while I continue, “No, I thought not. I’m sure you also send a bill for services rendered to your dead patient’s grieving family, don’t you?”
Why do people think bad behavior should get them somewhere? And why are we, as Americans, so dependent on our technological goodies we can’t be bothered to work out back up plans when things go awry? Why do we believe we need them so much to survive?